Contact for returns and repairs

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Repair / Workshop

Questions about the repair status

Have you sent in your Teufel device for repair and have questions about repair status?

You can reach the repair service by calling the hotline (currently only available in German):

Telephone: +49 (0)30 217 84 225
Monday to Friday 9 am - 3 pm


If you require support in another language, please contact Teufel's customer service line:

International: 0800 200 300 40 (toll-free)

Please have your customer number ready when calling.

Send in device for repair

If you would like to send in your device for repair, please click here for more information.

The terms and conditions for a repair outside the warranty can be found here